The Customer-Centricity Masterclass is back due to public demand. We will only accommodate 40 guests, and it’s filling up quickly! Register today to save your spot.
You’ve heard about how customer-centric businesses are outperforming others this year. You’ve read how focusing on creating a positive customer experience not only keeps them loyal, it also drives revenue.
But do you know how to action it? How can you be a customer-first organisation at every decision-making, at every touchpoint?
On 27 September, Friday, join Ashton Bishop and the rest of the Step Change team for the second run of the Customer-Centricity Masterclass.
In this masterclass, learn about —
- The 7 critical mindset shifts required to understand best-practice customer-centricity
- The 12 actionable steps required to embed customer-centricity in your business
See you there!