The Step Change Blog

The latest thinking on business, strategy, marketing and sales

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October 30, 2024

Pre-Suasion: 5 Tactics To Grab Attention in an Overloaded World

Customer Journey, Business Strategy, Standing Out, Artificial Intelligence, Innovation, Invisible Marketing, Content Marketing, Challenger Brands, Thinking Models, Digital Revolution, Digital Marketing, Robert Cialdini, Influence, Persuasion, Presuasion

How many emails do you get in a day? Did you get a notification just now? And is that a pop-up on the corner of your screen?

With so much competing for our attention, it’s no wonder our brains lean on quick mental shortcuts just to make it through the day. Otherwise, it’s impossible to sift through the flood, simplify decisions, and manage cognitive overload.

For businesses, this chaotic landscape is both a puzzle and a goldmine. How do you cut through the noise and truly connect with people?

In this exclusive interview with influence pioneer, author, and psychologist Dr Robert Cialdini, we unpack “Pre-Suasion” and how it reshapes the way businesses captivate, engage, and earn trust.

Watch the full interview and get candid with “Pre-Suasion” and “Influence” author Dr Robert Cialdini here.

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March 10, 2023

6 Ways to Identify Unmet Customer Needs

Customer Journey, Business Strategy, Standing Out, Innovation, Disruption, Customer Centricity, Lean Principles

UPDATED: As of 21 July 2022

Finding a product, a service, or a niche that delivers results largely depends on understanding exactly what your customer needs. And in a time when the competition is manic and ruthless, it is all the more essential to deliver a high-quality product and service that gets the right traction.

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January 27, 2016

Purpose statement: Stand out and attract more customers

Construction, Business Strategy, Standing Out, Branding, Stump the Strategist, Marketing Strategy, Mission Statement

Watch our strategists discuss how to create a standout purpose statement ...

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