The Step Change Blog

The latest thinking on business, strategy, marketing and sales

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June 12, 2020

The 4 Executive Modes: Which One Are You?

Business Strategy, Ashton Bishop, Culture & Leadership

UPDATE: In a special event, Dr Chris Shambrook of PlanetK2 delivers a masterclass on performance– drawing inspiration from the perspective of Leader, Manager, Mentor and Coach, or what is collectively known as the Four Executive Modes. 

In this interview, the master-coach, author and speaker walks the Step Change community through how business leaders can drive more value into their interactions by moving between these modes. He also talks about the lead indicators of performance, what performance looks like regardless of the mode, and emphasises the appropriate human connection and social support required from industry leaders.

Watch the full video here.


In these times of great change and uncertainty, it is very important that we adapt and utilise the opportunities and resources at our disposal the best we can. This is especially true for industry leaders because every decision has the potential to make or break your organisation.

To begin, you will need to fully define your role as an executive within your organisation by understanding the 4 Executive Modes namely– Leader, Manager, Mentor and Coach

Clearly defining these modes will allow you to understand and seamlessly move between these roles, propelling your organisation to even greater heights.

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May 14, 2020

Knowledge Nuggets Influence: The Psychology of Persuasion

Business Strategy, Ashton Bishop, Knowledge Nuggets

To sway someone to your point of view takes skill. The same can be said when it comes to selling a product. The power of persuasion is a potent tool and should be honed to a fine point.

In this week’s Knowledge Nuggets we are taking a look at Dr. Robert B. Cialdini’s masterwork, Influence: The Psychology of Persuasion. We will learn the power of persuasion and integrate the six heuristics of persuasion into marketing strategies.

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May 8, 2020

Knowledge Nuggets: Delivering Happiness

Business Strategy, Ashton Bishop, Knowledge Nuggets

According to Zappos CEO Tony Hsieh, the key to running a successful business is happiness. By developing happiness habits, embracing a happy work-life, and prioritising your customer's happiness, Tony believes businesses can succeed. For this week’s Knowledge Nuggets, let’s explore the book Delivering Happiness and learn to live lives full of purpose, passion, and profits. 

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April 30, 2020

Knowledge Nuggets: Good Strategy/Bad Strategy

Business Strategy, Ashton Bishop, Knowledge Nuggets

Before attempting any significant endeavour, you should always have a strategy. Having developed one you should always ensure that is achievable. There has been a myriad of companies that have implemented strategies that have turned out to be less than successful. The fact is that many companies are unaware that they are implementing bad strategies.

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April 22, 2020

Knowledge Nuggets: Thinking, Fast and Slow

Business Strategy, Ashton Bishop, Knowledge Nuggets

Have you ever wondered how your mind works? Have you ever desired to improve your judgement and decision making skills? In this week’s Knowledge Nugget, let’s delve into Thinking Fast and Slow by Daniel Kahneman.

The author Daniel Kahneman is a renowned psychologist and Nobel Prize Winner. And in his seminal work, Thinking Fast and Slow, he analyses the two modes of thought and how they affect our judgement and decision making. 

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April 15, 2020

Knowledge Nuggets: The  4 Disciplines of Execution

Business Strategy, Ashton Bishop, Knowledge Nuggets

Everyone has the capacity to come up with good ideas. But a great idea without proper execution is useless. If there’s one thing you should know about acting on a great idea, it is the fact that there will be chaos involved. 

You will have to wade through a quagmire of priorities and goals. And it is very easy to lose focus. This is why you will need a game-plan. Let’s take a look at the 4 Disciplines of Execution by authors Chris McChesney, Sean Covey and Jim Huling.

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April 9, 2020

Experience Disruptors

Business Strategy, Ashton Bishop, Customer Centricity

When it comes to running a business, it is important that you stand above the competition. And in the dog-eat-dog business world it is no longer enough to just offer great products. It is also necessary to take your customer’s comfort into account. 

What’s the use of having the best tech and services if your customers can’t get a hold of your product in the most efficient way possible? Or if they do get the product, it becomes a struggle to have it repaired or returned. This is where Experience Disruptors come in.

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April 7, 2020

Knowledge Nuggets: Scrum

Business Strategy, Ashton Bishop, Knowledge Nuggets, Scrum, Team Efficiency

Developing Team Efficiency

UPDATED: Change continues to unravel itself daily. Whether it’s premeditated like a goal you’ve been meaning to achieve or something that’s caught you by surprise such as a pandemic– the truth that change will always be with us still remains.

The choice between simply managing change and leading change, however, makes all the difference.

 

 

In a special interview, Scrum Co-author J.J. Sutherland talks about:

  • The importance of embracing change and using it for growth
  • How Scrum-oriented organisations are faring in the midst of drastic change
  • The value of happiness and connection among teams in relation to productivity
  • His new book The Scrum Fieldbook: Faster Performance. Better Results. Starting Now.  
  • Whether you are setting up a small business or running a multi-million dollar company, team efficiency is what sets you up for success.

In this week’s Knowledge Nugget, let us take a closer look at Scrum by Jeff and JJ Sutherland. 

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April 1, 2020

Knowledge Nuggets: Switch

Business Strategy, Ashton Bishop, Knowledge Nuggets

Understanding different aspects of human behaviour is crucial to every strategy. In this week’s Knowledge Nugget, we’ll take a closer look at Switch by Chip Heath & Dan Heath.

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March 23, 2020

Knowledge Nuggets: The Fourth Industrial Revolution

Business Strategy, Ashton Bishop, Knowledge Nuggets

How are today's technologies and current trends shaping and changing the world we live in, and how is it impacting today's businesses?

In this week’s Knowledge Nuggets, we’re covering The Fourth Industrial Revolution by Klaus Schwab, chairman of the World Economic Forum. 

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March 16, 2020

Knowledge Nuggets: Exponential Organizations

Business Strategy, Ashton Bishop, Knowledge Nuggets

Neither size, depth, or scale can guarantee the continuity of businesses for tomorrow. So what can organisations do to be more future-ready? In this week’s Knowledge Nuggets, a very special guest, one that’s close to my heart, and I will help you better understand the premise in the book Exponential Organizations by Salim Ismail.

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March 5, 2020

Dual Transformation: The 5 Key Concepts Behind Business Transformation In Response to Disruption

Business Strategy, Ashton Bishop, Knowledge Nuggets, Dual Transformation, Mark W. Johnson

UPDATED as of 10 July 2020

In a special interview with Step Change, Dual Transformation co-author Mark W. Johnson shares valuable insight for businesses looking to reposition themselves in this new normal while creating the future ahead of them.

 

 

The business model innovation and new growth strategy expert also discusses:

  • The A+B+C model business seeking transformation and momentum should adapt
  • What successful businesses are doing right and what others are getting wrong in their transformation journey
  • The importance of having a vision and a hands-on approach to leadership

Watch the video now.


 

Disruption is imminent, and organisations must find a way to be more resilient as they step forward into growth and implement their transformation efforts.

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March 3, 2020

Knowledge Nuggets: The Startup Way

Ashton Bishop, Knowledge Nuggets

Disruption is coming. How does your business respond?

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February 21, 2020

Platform Revolution: The 4 Key Points to Consider When Creating a Platform Business

Ashton Bishop, Knowledge Nuggets, Marshall Van Alstyne, Platform Revolution

Disruption is coming. How does your business respond?

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October 17, 2016

2 Minutes on Archetypes: Why Do I Need an Archetype, and How Do They Work?

Ashton Bishop, Branding, Brand Archetypes, 2 Minutes On

When brands identify with archetypes, customers are drawn to them. No wonder archetypal marketing is now a prerequisite to effective marketing. Discover how you can use the brand archetypes in your own business.

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October 12, 2016

Disruption: What Does It Mean for My Business?

Ashton Bishop, Disruption, 2 Minutes On

Disruption is coming. How does your business respond?

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September 12, 2016

Ashton Bishop Has Done It Again

Ashton Bishop

Congratulations, Ash!

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February 26, 2016

Friday Finds: Robot Workforce, Bad Roads and Bending Phones

Predatory Marketing, Ashton Bishop, iPhone, Marketing Strategy, Robots, Ford, Bendy Phones

Machines running the world, building the worst road on Earth and the iPhone mistake that turned into a technological success. This is Friday Finds - our take on the top three things happening in the world today

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