Digital transformation has accelerated the game for healthcare. Patients now have more options and methods to monitor their health online or seek care. For healthcare brands, the clear path to success today is in establishing a solid online presence and effectively implementing mobile-first digital marketing strategies that get you front and centre to patients who are online.
4 Effective Ways to Convert Leads to Customers in Financial Services
Finance, Marketing Strategy, Digital, Marketing Technology, Customer CentricityIn the financial services industry, converting leads to customers is vital. But with the speed of change in the marketing and technology space and in the wake of the Banking Royal Commission, marketing leaders in the finance industry are overwhelmed by the challenge of managing a genuine experience with their target customers, thus improving lead conversion.
Challenger brands don’t spend the money that market leaders do for promotion, R&D, or operations. So how do successful challengers outperform market leaders even with scarce resources?
What Australia’s Fastest-Growing Brands Are Doing in Their Marketing Strategy
Marketing Strategy, Digital, Healthcare, Professional Services, Saas, Real Estate, TravelHow did Australia’s fastest-growing brands get to where they are? In this article, we look at some of today’s rising stars and the marketing strategy that helped drive them to the top.
How Madonna Would Have Handled the Financial Services Royal Commission
Business Strategy, Finance, Marketing StrategyAustralian banks and financial institutions are losing the faith of the consumer. It isn’t a problem of regulation or profit alone. It’s a problem of public perception.
Integrated Campaigns Deliver 1.5x more Value
Business Strategy, Marketing Strategy, The Big 6 ChallengesUPDATED as of 03 July 2020.
Whether it’s launching a new product line, executing a brand awareness or implementing your internal comms strategy, there is one thing we know that’s certain: collaboration and integration across multiple teams are keys to get the job done and get results. But this is not always easy.
Do you know how much your brand is worth? Although brand valuation can be difficult to measure, since a brand is an intangible asset, knowing its worth is useful not only for your business strategy but also in shaping your marketing strategy.
B2B Personalisation: What Do Customers Really Want?
B2B Sales, Marketing Strategy, Digital, Customer CentricityPersonalised customer experience is no longer a rarity that’s saved for the top companies; instead, it’s the new digital imperative for businesses of all industries and sizes. B2B buyers now expect to experience a one-to-one experience at some point during their purchasing journey. However, delivering on this expectation is an entirely different challenge that has left many businesses struggling to connect.
How to Increase Your Customer Lifetime Value and Gain Revenue
Business Strategy, Marketing Strategy, Customer CentricityCustomer lifetime value is a critical factor in business success, but not all companies are tracking it. Many companies do not measure it, do not know what it is, or choose to completely ignore it.
How Retailers Can Win at Delivering a Superior Customer Experience
Customer Journey, Marketing Strategy, Retail, Customer CentricityOnline stores are heightening the competitive space for brick-and-mortar retailers. What was once solely a problem for book stores is now becoming a problem even for giant big-box companies: people are buying all of their products online.
People, especially the younger generations, are finding less of a need to go to a physical store because they can shop from the comforts of their own home. This is a big problem for retail stores — or a great opportunity to deliver a superior customer experience.
How do you describe “insurance” or “healthcare” or “software” so your potential clients can grasp the value of something they can’t see?
10 Healthcare Marketing Case Studies to Inspire Your Next Move
Marketing Strategy, Digital, HealthcareWe often hear of brilliant marketing examples from many top industry players, but it’s not every day we hear of this coming from the healthcare sector. In this article, we feature 10 examples of powerful marketing in healthcare.
4 Building Blocks to a Winning Healthcare Marketing Strategy
Marketing Strategy, HealthcareIt’s no longer just about market dominance. To position themselves right where their customers are, healthcare companies must keep pace with their audience’s needs, listen to market changes and trends, and adapt.
In an industry that puts a prime on innovation, we’ve seen more creative marketing approaches and ideas coming from the FinTech sector in recent years.
With the rise of the internet, B2B customers have more capacity to search for services and decide on the best deal online. Customers have the power over businesses now more than ever, and for businesses, this means they need to adapt or risk extinction.
Video Marketing: A Quick Guide on Using Video to Connect Your Brand to Your Audience
Marketing Strategy, Creativity, Content MarketingIn the age of short attention spans, brands are constantly competing to captivate their audience through creative and engaging ways possible.
Aged Care Providers Need to Communicate Their Purpose
Business Strategy, Marketing Strategy, Aged CareThere have been a number of significant changes over the recent years along with a new set of challenges that the aged care sector is facing — from deregulation, the Royal Commission, and shifts in customer preferences. As a result, aged care providers need to find new ways to stand out and gain the trust of their potential customers.
SEO and Marketing Automation: How They Work Together to Boost Your Brand
Marketing Strategy, Digital, Content Marketing, Marketing Automation, SEOContent is only as valuable as the audience it reaches. Marketing automation and SEO need to work together to boost your digital marketing efforts. By understanding how these two disciplines work together, you will be able to use them to gain a higher ROI.
Step Change Blog's 10 Most Popular Articles in 2018
Business Strategy, Step Change, Marketing Strategy, DigitalTo wrap up a productive 2018, we’re rounding up our best articles that have hit a spot with many C-suites, Senior Executives, and Marketing professionals.
Content Marketing Strategies to Stand Out in the War for Attention
Marketing Strategy, Digital, Content MarketingIn a time where everyone is fighting for differentiation in the market space, how do you make your content stand out? How do you guide your audience to look where your content is?
Step Change’s Growth Highlights in 2018
Business Strategy, Step Change, Marketing Strategy, Creativity, DigitalHow to Create Events that Resonate with the Right Audience
Marketing Strategy, Content MarketingIn today’s cluttered business landscape, where it takes a great deal for brands to win the war for attention, you need to take every opportunity to nourish relationships and gain the trust of your potential clients. One of the great ways to do this is by organising events.
10 Social Media Trends for Financial Services in 2019
Finance, Marketing Strategy, Social MediaFinancial brands are already fast-tracking the adoption of social channels in their marketing strategy in their quest to personalise the customer experience.
We’ve gathered the top 10 social media trends financial services need to know in 2019.
Marketing a new app in today’s crowded marketplace can be tricky. But when you play your cards right, you can get it in front of the right audience and convert mere viewers to active users.
10 Mobile Marketing Statistics You Need to Know to Grow in 2019
Marketing Strategy, DigitalMore and more people are turning to their mobile devices to find answers to their questions and even to discover new products and services. Are you making the most of your mobile marketing efforts to respond to the current mobile shift?
The B2B Marketer’s Guide to Marketing ROI Benchmarks
Marketing Strategy, Content Marketing, Email Marketing, PPC, Marketing Automation, SEOA near infinite number of metrics are involved in calculating the effectiveness of marketing, but perhaps the most important metric of them all is the ROI. This guide will walk you through the ROI benchmarks in different areas of marketing.
Top 10 Marketing Statistics You Need to Know This Week
Marketing Strategy, Disruption, Marketing TechnologyKickstart your week with 10 marketing statistics worth exploring. Today we feature statistics around data-driven marketing, marketing technology, and disruptive technologies.
Marketing Automation: Your First 5 Steps to Get Started
Marketing Strategy, DigitalMarketing automation is no longer a luxury that is reserved for the largest companies. Startups and microbusinesses need to take advantage of this as well. Here’s why.
Why Marketing Automation Should Be Part of Your Strategy
Marketing Strategy, DigitalIt’s not always the best businesses that win. It’s the best marketing. Marketing is the lifeblood of the business. It allows you to know who your target customers are and form a relationship with them.
But as your business grows, building and maintaining great customer relationships become a challenge. This is where marketing automation proves to be helpful.
Video is fast becoming a household name in the marketing industry today with it expected to dominate the market by as much as 80% by 2019.
And that’s not at all surprising: it’s been found that adding videos to your website is the easiest way to ranking higher on Google search, and marketers all over the world consider video as the type of content with the best ROI.