The question today is no longer about the need for an SEO strategy — it’s whether or not your SEO strategy is the right one for your business. Here are the top search engine statistics in shareable infographics format to inform your strategy this year.
How Madonna Would Have Handled the Financial Services Royal Commission
Business Strategy, Finance, Marketing StrategyAustralian banks and financial institutions are losing the faith of the consumer. It isn’t a problem of regulation or profit alone. It’s a problem of public perception.
Integrated Campaigns Deliver 1.5x more Value
Business Strategy, Marketing Strategy, The Big 6 ChallengesUPDATED as of 03 July 2020.
Whether it’s launching a new product line, executing a brand awareness or implementing your internal comms strategy, there is one thing we know that’s certain: collaboration and integration across multiple teams are keys to get the job done and get results. But this is not always easy.
UPDATED: As of 23 June 2022
Do you know how much your brand is worth? Although brand valuation can be difficult to measure, since a brand is an intangible asset, knowing its worth is useful not only for your business strategy but also in shaping your marketing strategy.
B2B Personalisation: What Do Customers Really Want?
B2B Sales, Marketing Strategy, Digital, Customer CentricityPersonalised customer experience is no longer a rarity that’s saved for the top companies; instead, it’s the new digital imperative for businesses of all industries and sizes. B2B buyers now expect to experience a one-to-one experience at some point during their purchasing journey. However, delivering on this expectation is an entirely different challenge that has left many businesses struggling to connect.
How to Increase Your Customer Lifetime Value and Gain Revenue
Business Strategy, Marketing Strategy, Customer CentricityCustomer lifetime value is a critical factor in business success, but not all companies are tracking it. Many companies do not measure it, do not know what it is, or choose to completely ignore it.
Google has once again updated its core algorithm on 12 March with noticeable changes in its search indexes all over the world. Here’s a look at what we can expect from the March 2019 algorithm update and what Google is also up to in the future of search.
Marketing for small- to -midsized businesses is daunting. As with all great endeavours, there are no shortcuts to achieving digital marketing success. In this blog article, former VP of Sales at HubSpot and currently the CEO of Databox, Pete Caputa, shares the fundamental factor leaders tend to miss that can help turn a website into a lead generation machine.
How Retailers Can Win at Delivering a Superior Customer Experience
Customer Journey, Marketing Strategy, Retail, Customer CentricityOnline stores are heightening the competitive space for brick-and-mortar retailers. What was once solely a problem for book stores is now becoming a problem even for giant big-box companies: people are buying all of their products online.
People, especially the younger generations, are finding less of a need to go to a physical store because they can shop from the comforts of their own home. This is a big problem for retail stores — or a great opportunity to deliver a superior customer experience.
What Is the Value of a Customer-Centric Website Process?
Digital, Customer CentricityYour website is more than just your online portfolio. Today, websites that are optimised for the customer experience are powerful tools that can help you make a sale and turn visitors into customers.
There are many ways and combinations for targeting strategies. In this video, our Founding Partner talks about the most powerful one — a framework for thinking like a predator.
Customer-Centricity: Developing a Company Culture Your Customers Will Love
Culture & Leadership, Customer CentricityThere is no question about it. Customer-centric companies perform better and are far better able to drive customer loyalty. If you‘re a company looking to adopt a more customer-centric culture, where do you start and how exactly do you make that transition?
Getting a prospect to click a CTA on your website is good — but often not good enough. Many of these clicks do not lead to actual conversions. Luckily, remarketing gives marketers the ability to re-engage with potential customers and leads until they finally convert.
Financial Services Royal Commission: High-Level Key Insights around Culture
Finance, Culture & LeadershipPoor culture leads to poor conduct. Following the release of the Commissioner’s final report, it’s clear that businesses need to get their culture and governance right.
How do you describe “insurance” or “healthcare” or “software” so your potential clients can grasp the value of something they can’t see?
7 Remarkable Digital Marketing Campaigns to Inspire Your Own
Finance, Digital, Healthcare, RetailDigital marketing has taken over traditional marketing channels as it’s more engaging, more flexible, and it costs less. We’ve put together a list of brands that are standing out and cutting through the noise with their digital marketing campaigns.
Announcing the Open House Panel: How to Build a Customer-Centric Culture
Step Change, Customer CentricityWith only a month to go before the much-awaited Open House event “How to Build a Customer-Centric Culture”, Step Change is thrilled to announce the panel of distinguished leaders across a variety of disciplines who will be joining us.
Customer-Centric Culture: Why Being Customer-Obsessed Leads to Greater Revenue
Digital, Culture & Leadership, Customer CentricityMany informed businesses today are actively looking for ways to transform their business model or their culture to become more customer-centric, but many struggle to implement it or just don’t know where to start.
B2B Social Media Strategy Best Practices, Case Studies, and Examples
Digital, Social MediaAccording to the 2018 Global Digital Report, the current number of social media users is at 3.196 billion — and scales up to 13 percent year-on-year. If you are looking for the next step in your marketing strategy, and if you haven’t done so already, amplifying your social media presence may just be it.
10 Healthcare Marketing Case Studies to Inspire Your Next Move
Marketing Strategy, Digital, HealthcareWe often hear of brilliant marketing examples from many top industry players, but it’s not every day we hear of this coming from the healthcare sector. In this article, we feature 10 examples of powerful marketing in healthcare.
The Sandwich that Shaped the Decision of Business Leaders: The Hidden Drivers of Decision-Making
We like to think that we are independent thinkers — conscious of the world around us, yet unwavering to its influence. But are our decisions really ours?
4 Building Blocks to a Winning Healthcare Marketing Strategy
Marketing Strategy, HealthcareIt’s no longer just about market dominance. To position themselves right where their customers are, healthcare companies must keep pace with their audience’s needs, listen to market changes and trends, and adapt.
In an industry that puts a prime on innovation, we’ve seen more creative marketing approaches and ideas coming from the FinTech sector in recent years.
Developing a Robust Innovation Pipeline that Powers Growth
Business Strategy, InnovationBuilding an innovation pipeline means curating inspiration as a renewable resource. To accomplish this, you need to develop a system that both drives and supports an innovative culture.
10 Digital Marketing Statistics for Aged Care Providers in Australia
Digital, Aged CareWhilst digital is often seen as a tool to captivate younger audiences, statistics show that the ageing population are also active online. With Consumer-Directed Care shaping the aged care industry, providers need to improve their game plan to stay top of mind.
Marketing Automation: Steps to Get Effective Sales Buy-In
Business Strategy, Digital, Marketing AutomationIf marketing automation is a great tool for businesses, how do we build an airtight business case for it? And how can we get our stakeholders and the sales team on board?
There is no contest. Lead generation is a proven effective method in driving conversion for any business. Many B2B marketers today are planning their own lead generation strategies and campaigns, but various B2B companies are still struggling with it.
Our customers want to be better informed with their choices. They would research about the product and read trusted reviews before deciding to make a purchase. This is why digital marketing is a critical factor in driving revenue.
With the rise of the internet, B2B customers have more capacity to search for services and decide on the best deal online. Customers have the power over businesses now more than ever, and for businesses, this means they need to adapt or risk extinction.
10 Email Marketing Statistics for Technology and Software Companies
Technology, Digital, Email Marketing, SoftwareAgainst the backdrop of the war for attention, B2B tech and software companies are struggling to reach their intended audience on the right channel. Marketers report that email marketing is their biggest source of ROI, so this marketing tool needs to be an essential part of your marketing strategy.