Watch below as we answer:
Ashton Bishop – Head of Strategy,
Step Change
Adam Long – General Manager, Step Change
Dean Harris – Director and Founder,
Brand Navigator
Ewan Frith – Director, Good Egg Thinking
Reaching the ideal price is not just about testing, but also influencing customers' perception of pricing. Subscription pricing allows you to approach the problem from two angles: time and price. $50 sounds expensive as a block sum. If that sum is spread out in weekly payments over a month, then suddenly it sounds more affordable and more valuable
Run a promotional activity, such as a Google Adwords campaign, for a limited time at a given price point. Check the analytics on how people interact with that
Remember, it's not about price – it's about value. Value is what you pay over what you get. What do you add beyond the price that tips the equation in your favour?
3% to 7% of your audience isn't price sensitive. Offer these customers a premium product with an outrageous price. This will influence the perception around your standard product as customers believe they are receiving more value for less money
Use anchor points and relativity in your framing. For example, compare it to the cost of text books, schooling, or your daily cup of coffee
Try a decoy model. By giving customers two less favourable options, you can frame the choice you want them to make and influence their value perception. For example, an online version of the product for $60, a print version for $110, or a special offer of both for $110
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