---
title: Here’s Your Invitation to the Customer-Centricity Masterclass
description: The Customer-Centricity Masterclass is back to due to public demand! Register today to save your spot.
---

[Blog - Step Change - Strategy, Leadership, Digital, Creativity](https://blog.hellostepchange.com/blog)

# [Here’s Your Invitation to the Customer-Centricity Masterclass](https://blog.hellostepchange.com/blog/customer-centricity-masterclass-invitation)

 Written by [Step Change](https://blog.hellostepchange.com/blog/author/step-change) | 21 September 2019

The Customer-Centricity Masterclass is back due to public demand. We will only accommodate 40 guests, and it’s filling up quickly! [**Register today to save your spot.**](https://www.eventbrite.com.au/e/customer-centricity-masterclass-tickets-71319944875)

You’ve heard about how [customer-centric businesses](https://blog.hellostepchange.com/blog/customer-centric-culture-why-being-customer-obsessed-leads-to-greater-revenue) are outperforming others this year. You’ve read how focusing on creating a positive customer experience not only keeps them loyal, it also drives revenue.

**But do you know how to action it? How can you be a customer-first organisation at every decision-making, at every touchpoint?**

On 27 September, Friday, join Ashton Bishop and the rest of the Step Change team for the second run of the Customer-Centricity Masterclass.

**In this masterclass, learn about —**

- The 7 critical mindset shifts required to understand best-practice customer-centricity
- The 12 actionable steps required to embed customer-centricity in your business

See you there!

 

 

[View full post](https://blog.hellostepchange.com/blog/customer-centricity-masterclass-invitation)

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